You must fill in an application form if you want to claim compensation. The application form tells us:
- The full name of the licensed investment intermediary.
- The type of investment you made.
- When, why and how much you invested.
- Why you believe you have a claim.
- We will need to see evidence the firm has given you about your investments. The more information you give us, the easier it will be to deal with your claim.
A specimen application form will be available as soon as the need arises.
Time for making a claim
The Investor Compensation Scheme has a duty to advise the public of any determination that has a bearing on the ability of a licensed firm to meet its obligations to investors. Therefore you should make your compensation claim as soon as possible after you become aware that a licensed firm has been determined to be in default. The Regulations set no time limits for making a claim for compensation to the Scheme. However we will normally abide by legal time limits, such as those that a Court would apply, although in certain circumstances we may disregard such limits.
Processing the claim
After we have examined your claim and examined all the facts and figures, we will inform you whether you are eleiglbe, and if so, the amount of compensation which we can pay you.
We aim to pay compensation for verified claims within three months from a determination. However delays may be caused by factors outside our control, such as if an application for compensation is not fully completed, or in cases where the insolvency is particularly complicated. For example we may have difficulty getting hold of important files or be waiting for information from a liquidator. Such factors are outside our control, and may force us to request an extension for the processing of your claim.
Inti trid timla formola ta' applikazzjoni jekk inti tixtieq li titlob kumpens. Fl-applikazzjoni irid jitnizzel:
- L-isem shih ta' l-intermedjarju ta’ l-investimenti licenzjat.
- It-tip ta' investiment li tkun ghamilt.
- Meta, ghaliex u kemm inti investejt.
- Ghaliex tahseb li inti ntitolat ghal klejm.
- Ahna jkollna bzonn naraw evidenza ta’ l-investiment tieghek. Aktar kemm taghtina informazzjoni, aktar inkunu nistghu nahdmu fuq it-talba tieghek malajr.
Kampjun tal-formola ta’ l-applikazzjoni tkun disponibbli hekk kif ikun hemm il-htiega li tintuza.
Zmien sabiex wiehed jaghmel klejm
L-Iskema ta' Kumpens lill-Investitur ghandha d-dmir li taghti informazzjoni lill-pubbliku dwar kwalunkwe cirkostanza li ghandha effett fuq il-hila ta' ditta licenzjata li tissodisfa l-obbligi taghha lejn l-investitur.
Ghalhekk ghandek taghmel klejm ghal Kumpens tieghek kemm jista’ jkun malajr wara li inti ssir taf li d-ditta ta’ Investiment licenzjata waslet biex tfalli.
Ir-Regolamenti ma jistabbilixxu l-ebda limiti ta’ zmien biex issir talba ghal Kumpens lil Iskema. Madankollu ahna ser nirrispettaw il-limiti ta’ zmien imposti mill-ligi, bhal dawk li tapplika l-Qorti, ghalkemm f’certi cirkostanzi ahna nistghu ninjoraw dawn il-limiti.
L-ipprocessar tal-klejm
Wara li ahna nkunu ezaminajna t-talba tieghek u ezaminajna l-fatti kollha u l-figuri, ahna ninfurmawk jekk intix eligibbli ghal kumpens, u jekk iva, l-ammont ta' kumpens li nistghu inhallsuk.
Ahna nimmiraw li nhallsu kumpens ghat-talbiet verifikati fi zmien tliet xhur mid-dikjarazzjoni. Madankollu d-dewmien jista' jkun ikkawzat minn fatturi barra mill-kontroll taghna, bhal jekk applikazzjoni ghall-kumpens ma tkunx imtliet sew, jew f'kazijiet fejn l-insolvenza hija partikolarment komplikata. Per ezempju ahna jista' jkollna diffikultà li nigbru fajls importanti jew nkunu qed nistennew xi informazzjoni minghand il-likwidatur. Dawn il-fatturi huma barra mill-kontroll taghna, u jistghu iwasslu lilna sabiex nitolbu estenzjoni ghall-ipprocessar tal-klejm tieghek.